Admin Drag Scorecard

Twelve admin areas. Write how each one runs today and the hours it takes. This is a worksheet, not a calculator — no invented pound figures.

Worksheet for twelve admin areas. Fill in how you do each one now and hours a week. No calculated totals.
Area	How you do it now	Hours a week	Notes
Lead routingWho picks up a new enquiry, and how long it sits.
ProposalsHow quotes and proposals get written and sent.
OnboardingWhat happens after someone says yes.
ReportingThe pack or spreadsheet that still gets rebuilt.
Support / FAQRepeat questions after hours and during the day.
SchedulingBooking, reminders, and the back-and-forth around them.
Contracts / docsContracts, packs, and the same documents again.
Invoice follow-upWhether chasers actually go out, and who writes them.
Social contentThe posts that stay in a draft folder.
Email personalisationFollow-up that is still typed from scratch.
CRM hygieneData that lives in two places, or not at all.
Internal knowledgeAnswers that only exist in someone’s head.

Bring this to the free 30-minute call, or we score it together on an Opportunity Map.